Frequently Asked Questions

Threshold Monitoring is a Stripe account health monitoring app that analyzes your Stripe activity and converts it into a simple 0–100 health score. It detects anomalies, tracks risk signals, and alerts you early so you can address potential issues before they affect your account.

Threshold Monitoring is designed for SaaS businesses, subscription services, ecommerce stores, marketplaces, and agencies that depend on Stripe for revenue. It is especially valuable for businesses that want early warning of potential Stripe account risks.

Your health score ranges from 0 to 100 and represents the overall stability and risk level of your Stripe account. It is calculated using dozens of metrics including disputes, refunds, transaction patterns, fraud signals, and behavioral trends.

You can receive alerts through the Threshold dashboard, email notifications (Pro plan), and daily or weekly summaries. Alerts notify you when important health or risk changes occur.

Threshold creates an alert explaining what changed, why it may have happened, and suggested actions to resolve the issue. You can also add notes and explanations to track resolution.

Yes. You can configure multiple email recipients so your team can respond quickly when risk signals are detected.

Yes. The free plan includes your health score, core metrics, anomaly detection, and timeline tracking.

The Pro plan includes advanced anomaly detection, email alerts, longer historical analysis, timeline exports, predictive risk scoring, and custom sensitivity settings.

Yes. You can change your plan at any time.

Threshold Monitoring analyzes over 30 key Stripe account metrics including dispute rate, dispute velocity, refund rate, payment success rate, transaction volume changes, fraud indicators, and ghost transaction rates.

Anomaly detection identifies unusual changes in your Stripe account activity, such as spikes in disputes, refunds, or volume. Threshold explains what changed, why it may have happened, and suggests actions to reduce risk.

Dispute velocity measures how quickly disputes are increasing, not just the total dispute rate. Rapid increases in disputes can trigger Stripe reviews. Threshold detects these early warning signals so you can take corrective action.

Ghost transactions are payments with limited verification information. These transactions can indicate increased fraud risk. Threshold monitors ghost transaction rates and alerts you if unusual patterns appear.

Threshold continuously analyzes your Stripe account and evaluates metrics as new transactions occur. This allows it to detect anomalies and risk signals as early as possible.

Threshold analyzes patterns commonly associated with Stripe reviews and can often detect early warning signals before Stripe sends official notifications.

Yes. Threshold provides a timeline of anomalies, health changes, and explanations. You can export this timeline as documentation to help explain your account activity during a review.

While Threshold cannot control Stripe's decisions, it helps you detect and resolve risk factors early, reducing the likelihood of unexpected reviews or restrictions.

Yes. Threshold Monitoring uses Stripe's secure app framework and only accesses the data necessary to analyze account health.

No. Threshold does not store card numbers or sensitive payment details. It analyzes account-level metrics only.

Threshold Monitoring installs directly from the Stripe App Marketplace. Setup takes less than a minute, and your health score begins populating automatically.

No. Threshold Monitoring is read-only and does not modify your Stripe account or payments.

The timeline provides a chronological record of anomalies, health score changes, and explanations. This helps you understand what happened and maintain documentation.

Yes. Pro users can export timeline data and health metrics as PDF or CSV files for internal analysis or Stripe review documentation.